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Forrester Consulting's Total Economic Impact Report of WorkStep

Reduced turnover costs, increased productivity, drove better business decisions

A recent Total Economic Impact (TEI) study conducted by Forrester Consulting* on behalf of WorkStep found that WorkStep’s employee engagement platform helped the interviewed customer significantly reduce employee turnover and turnover costs over a three-year period.

Following the study, Forrester Consulting concluded the quantifiable effects of WorkStep’s real-time employee data led to:


Statistics showing the ROI of WorkStep


Interior images of WorkStep's Total Economic Impact Study by Forrester Consulting

The methodology

To develop the Total Economic Impact study and three-year financial analysis, Forrester Consulting interviewed a current WorkStep customer who provided insights into the benefits, costs, risks, and experience of using the platform.

*The Total Economic Impact™ study is a commissioned study conducted by Forrester Consulting on behalf of WorkStep.

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Our upcoming webinar with Forrester Consulting will dive into the Total Economic Impact study and the greater impact of WorkStep on employee retention and reducing turnover costs.

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